DIGITALPAGE

Support

How can we help you?

Account

I haven't received my verification email.

Check if the verification email is in the spam folder of your inbox. If you cannot find the email in the spam folder, log in to the DigitalPage website and click the “resend the email” button.

I forgot my password.

Click “Forgot password?” in the login page of the DigitalPage website. (http://www.digitalpage.me) If you enter the email address you used to sign up, an email for changing the password will be sent to you. You can create a new password when you click on the reset password link in the body of the email.

Payment

I want to delete my account.

Go to My > Account information after logging in to the DigitalPage webpage (http://www.digitalpage.me). You can find a link for unsubscription under the account information. You cannot sign up for 30 days with the same account once you delete your account.

DigitalPage refund policy

In-app subscription refunds and payment inquiries are as follows, depending on the app store you made payment in:

  • 1

    iTunes: In-app payments through iTunes are refundable only by Apple. Please contact iTunes support for further questions.

  • 2

    Google Play: Purchases made through the Google Play Store can only be refunded within 30 days of the purchase date. Please contact Google Play Customer Support for further questions.

How to cancel your monthly subscription (Android)

To cancel your monthly subscription, follow the directions below.

  • 1

    Go to Google Play Store and tap Play Store at the top left.

  • 2

    Tap My apps > Subscriptions

  • 3

    and select DigitalPage on the subscription list.

  • 4

    If you tap Cancel for your subscription on the information page of DigitalPage, you can unsubscribe from DigitalPage.

How to cancel your monthly subscription (iOS)

To cancel your monthly subscription, follow the directions below.

  • 1

    Run App Store.

  • 2

    Scroll down and select your Apple ID. If you cannot see “Apple ID”, tap “Log in” and fill in the information and tap “Apple ID”

  • 3

    Tap Subscriptions > Subscribed

  • 4

    and select DigitalPage on the subscription list.

  • 5

    If you tap Cancel for your subscription on the information page of DigitalPage, you can unsubscribe from DigitalPage.

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